Terms & Conditions

1. Use of Our Website

You agree to use the DIY Art Supplies website only for lawful purposes and in accordance with these Terms & Conditions.

You must not use our website in any way that may damage, disrupt, restrict, or interfere with its availability, security, or functionality, or affect the experience of other customers.

2. Products and Product Information

DIY Art Supplies offers products related to art, craft, DIY projects, and creative applications, including moulds and other crafting supplies.

We make reasonable efforts to display accurate product descriptions, images, specifications, and prices. However, actual product appearance, colour, texture, and dimensions may vary slightly due to photography, lighting, manufacturing variations, or individual device display settings.

Customers are encouraged to review product descriptions and specifications carefully before placing an order.

3. Product Availability

All products are subject to availability. We make reasonable efforts to keep product availability information updated on our website.

If a product becomes unavailable after an order is placed, we may contact the customer to discuss the available options. If an order cannot be fulfilled, the order may be cancelled and any applicable payment refund will be processed according to our Return & Refund Policy.

4. Orders and Order Confirmation

When you place an order through our website, you are submitting a request to purchase the selected products.

An order is subject to acceptance and successful payment verification, where applicable. We reserve the right to review, reject, or cancel an order in situations including:

• Product unavailability or inventory discrepancies.
• Incorrect product pricing or listing information.
• Payment failure or transaction verification issues.
• Incorrect or incomplete customer or delivery information.
• Suspected fraudulent, unauthorised, or suspicious activity.

If an order is cancelled after payment has been received, any applicable refund will be processed according to our Return & Refund Policy.

5. Pricing and Taxes

All product prices are displayed on the website in Indian Rupees (INR), unless otherwise specified.

Prices, offers, discounts, and product availability may change from time to time without prior notice. The applicable product price at the time of order placement will be considered for that order, subject to any genuine pricing or listing errors.

Applicable taxes, shipping charges, and other charges, where relevant, will be displayed during checkout before the order is submitted.

6. Payments

Customers can make payments using the payment methods made available during checkout.

Online payments may be processed through third-party payment gateway providers. Payment confirmation and transaction processing are subject to the applicable payment provider and banking systems.

DIY Art Supplies does not intentionally store complete debit card, credit card, or other sensitive payment credentials on its servers.

Orders requiring online payment will be processed after successful payment confirmation, where applicable.

7. Customer Account and Information

Customers are responsible for providing accurate and complete information when creating an account or placing an order.

You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.

Please notify us if you suspect unauthorised access to your account or notice any incorrect information associated with your account.

8. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy. Delivery estimates may vary depending on product availability, destination, courier operations, and other circumstances.

Customers are responsible for providing a complete and accurate shipping address and contact number when placing an order.

For additional information about order processing, shipping charges, tracking, and delivery, please refer to our Shipping Policy.

9. Returns, Refunds and Cancellations

Return, replacement, refund, and cancellation requests are governed by our Return & Refund Policy.

Customers should review the applicable return conditions and cancellation process before placing an order.

Refunds for approved requests will be processed according to the applicable payment method and payment provider processing timelines.

10. Intellectual Property Rights

All website content, including logos, text, graphics, photographs, product images, illustrations, website design, and other materials, belongs to DIY Art Supplies or its respective content owners and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or commercially use website content without prior written permission from the respective rights holder.

11. Prohibited Activities

While using our website, you agree not to:

• Use the website for unlawful, fraudulent, or misleading activities.
• Submit false, inaccurate, or misleading order information.
• Attempt to gain unauthorised access to our website or systems.
• Interfere with website security, functionality, or availability.
• Upload malicious code, viruses, or harmful content.
• Copy, reproduce, or misuse website content without permission.
• Use our website in a way that violates the rights of others.

12. Third-Party Services

Our website may use or link to third-party services, including payment gateways, courier services, and other external platforms.

Such services are governed by their own terms, conditions, and privacy policies. DIY Art Supplies is not responsible for the independent operations or policies of third-party websites and service providers.

13. Limitation of Liability

To the extent permitted by applicable law, DIY Art Supplies will not be liable for indirect or consequential losses arising from the use of our website or temporary interruptions in website availability.

Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer rights that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions when necessary to reflect changes in our business, website functionality, services, or applicable legal requirements.

Updated terms will be published on this page with a revised update date. Customers are encouraged to review this page periodically.

15. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes arising in connection with the use of our website or purchases made through it will be subject to the jurisdiction of the competent courts, subject to applicable consumer protection laws.

16. Contact Us

If you have questions, concerns, or require clarification regarding these Terms & Conditions, please contact DIY Art Supplies using the contact information available on our Contact Us page.